A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Lifetime Value Analysis

OM Consultancy Ltd. analyzes your data to identify your most valuable customers.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Business Consulting

 

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Mystery Shopping

OM Consultancy Ltd. uses unbiased third-party shoppers to gather actionable data for you.

Social Media Research

OM Consultancy Ltd. offers social media benchmarking and shopper experience assessment.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.